Frequently Asked Questions.

FAQs

  • Although we are a smaller airport, each of our airlines have minimum check-in times that passengers should be aware of.

    Arrival Times with West Jet:

    90 minutes is standard

    but at YQL a minimum of 60 minutes is recommended.

    Check-in/baggage drop-off and boarding gate deadlines are important as missed deadlines may result in the reassignment of any reserved seats, the cancellation of reservations, and/or ineligibility for denied boarding compensation from the airline.

  • Always check with your airline regarding baggage concerns.

    WestJet Information

  • Please contact your airline;

    WestJet - 1-866-666-6224

  • Complimentary Wi-Fi is available in the public area of the terminal. Look for Guest@LethbridgeAirport in your Wi-Fi settings.

  • All YQL terminal lost and found inquires can be sent to - 1-403-634-5818

    Please contact your airline directly for lost and found inquiries.

  • No Cash

    Airlines will accept debit & credit payment during airline kiosk operation hours.

  • International - Passport

    Domestic - Gov’t issued picture ID (1 piece)

    If not passport or picture ID then 2 pieces of government documents (SIN, AB Health Card, Birth Certificate)